Friday, February 06, 2004

NEC monitor

Early in the winter, I purchased an NEC-Mitsubishi Diamond Pro 2070SB (22"CRT) with SpectraView gadget. The monitor was defective from day one, but I was reluctant to return it immediately (big mistake). When I finally did return it for a warranty replacement (refurb), I was sent an item that was missing all of the fancy SpectraView attachments. In short, I want to caution anyone against buying from NEC-Mitsubishi, because of the series of blunders that has resulted in a lot of down time for my office. It is said that a satisfied customer tells one other person of his experience with a vendor, and that a dissatisfied one tells ten others. Well, I hope to reach a broader scope though this posting... The NEC item appeared to have the features of the Sony Artisan product that I had considered, at a lower price, but the defects in the merchandise and in the replacement service has left me wishing that I had purchased something else. I am going to go and scrape the word mark and logos from the bezel of the monitor now...
posted by Michelangelo at 10:24

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