Wednesday, June 02, 2004

Michna's BBQ: Service without a trace of a smile!

I just returned from lunch with my fiancé. She had some gift certificates to a local barbeque joint in Waco called Michna's. The gift certificates dated back to 2002, but they had no expiration date on them, so we didn't hesitate to present them at the counter. Besides, they'd honored them just a few months ago. The manager could not have looked or behaved more upset if we had told her that her brand of hair bleach was being discontinued. After retreating to the office for ten minutes, she returned to tell us that today was the last day that she would honor the coupons -- which was fine with us, because we won't be going back to be treated as if we were trying to rob the place.
posted by Michelangelo at 13:37

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